What is the duration of this course?

12 months

What is the syllabus of this course?

Please see programs page for details

When can I join the course?

Course commencement dates are given on our e-brochure on request.

How many seats are available on this Cabin Crew and Hospitality Management Diploma program?

Seats are limited to 20 on each module per batch.

How do I join the course?

You can contact us by email, phone or walk in to get an application during our admin working hours Monday through Saturday and join the course.

What do I need to join the course?

Please see further down on the FAQ, requirements for Cabin Crew if this is the career you would like to pursue. For all other career options these requirements do not necessarily apply.

If you satisfy the prerequisites, you will need to submit the following:

• Completed application form
• Two passport size photographs ( recent photos taken within the last six months)
• Course fee payment

What happens once I have paid the course fees and submitted the application form along with two passport size photographs?

Once all your admission documents are in order, a place will be offered to you on the course and you can commence your program. (Subject to seat availability on each batch)

Do I have a Uniform to wear to school?

The Uniform is White shirt, black Trousers, black shoes, black socks and black blazer. This is mandatory and students will not be allowed to attend classes otherwise. Click on the thumbnail to enlarge view of uniform:



What Certification do I receive on course completion?

You will receive two diploma certifications. One from Flight Point Aviation approved by Delta Flight School, USA and one from Stamford Raffels College, Singapore.

Please click on thumbnail to enlarge the sample certificates:

What are the sectors that offer opportunities once I qualify with this cabin crew and hospitality management diploma?

The following sectors offer opportunities once you qualify with this cabin crew and hospitality management diploma:

Airline Industry

• Traffic assistants
• Reservation and counter executives
• Airhostess and flight stewards
• Sales executives
• Airport duty officer
• Airline personal call centers etc.

Travel agencies and Tours operators

• Reservation and counter executives
• Clearing & forwarding agents
• Sales & marketing executives etc.

Hotels

• Tours operators
• Travel consultants
• Front office executives/assistants
• Relation managers and captains

Cruise Ship & Cargo Agencies

• Stewards/Stewardess
• Customer service executives
• Food & Beverages coordinator
• Administrator
• Sales/space booking etc.

What are the minimum requirements to apply for a cabin crew position?

Qualification:

10+2 Pass

Age:

Minimum 18 and the maximum could be as low as 32.

Health:

Good health is essential and if you are successful in the selection process, you will normally be required to undergo a medical examination

Height:

Most airlines require you to be no shorter than 5ft 2in and no taller than 6ft 3in. This applies to both men and women. This is for safety, as you will be required to reach equipment that is carried on board the aircraft. 

Weight:

The airlines do request that your weight be in proportion to your height. The WHO recommendation of BMI (Body Mass Index) is applied by several airlines.

First Aid:

Although having a first aid certificate is not a minimum requirement set by all airlines, it does however help with your application for the position of cabin crew.

Swimming:

Most airlines require you to be able to swim and assist people in water. This requirement varies from being able to swim between 25 meters and 50 meters fully clothed from one airline to the other.

Second Language:

A second language is an advantage, however not essential to most airlines. We do however recommend having a second language, as this will help your application.

Customer Service experience:

Customers are the highest priority, therefore airlines seek to recruit cabin crew who have enjoyed working and have excelled in customer contact positions. Also working with special needs, such as the elderly, children and infants and people with physical disabilities would be an advantage.

• The ability to provide exceptional customer service
• Experience in a face-to-face customer service role
• Excellent interpersonal skills and the maturity to deal with a range of customer needs.
• Experience, ideally in the sales and service industry.

Many airlines advertise cabin crew jobs that do not need previous experience.

Passport:

When applying for an airline job, having your passport is always an advantage

Eye Sight:

Once successful you will undergo an eye test. If you do not have perfect eyesight then glasses or contact lenses can be worn with most airlines.

Appearance:

• Well groomed
• excellent standards of personal presentation
• Presentable, dynamic and energetic personality
• Visible tattoos are a big disqualifier

Are flight attendants the same as cabin crew?

Airline cabin crew, are also known as flight attendants. The primary responsibility is ensuring passenger safety during a flight. They are also required to ensure the comfort of passengers which is why good customer service skills are so important.

What is the salary of a cabin crew?

The salary for a cabin crew member could be approximately Rs. 25,000 and above depending upon the skills and abilities of the candidate and the airlines concerned.

How many years can I work as cabin crew?

Many airlines are beginning to offer cabin crew positions until normal retirement ages of between 58 and 60 as long as you are medically fit, as they value your experience (usually international careers). A career as an Air Hostess and Flight Steward would usually last for about eight to ten years, after which airlines may prefer to move you to the ground duties jobs such as Ground Hostess, Check-in-Staff etc or they can be sent into any other department in the airline industry.

What are the usual working hours?

Hours can vary so a flight attendant's career is not for those who like to work 9-5 Monday to Friday. But the lifestyle is social, friendly and sometimes exotic - especially long-haul cabin crew jobs where you will fly and stop-over at world airports. It is hard work and rewarding.

What is the career growth and opportunities as cabin crew?

Ab initio (inexperienced) candidate will have options of joining an airline as an entry level cabin crew. Once experienced as a flight attendant you will have more career options. You may wish to move to Business Class or First Class .You will have the experience necessary to apply to some of the world's biggest airlines jobs as senior crew, or even an executive jet airline or private jet operator as VVIP cabin crew.

You may even wish to seek an ex-cabin crew job. Many employers seek ex-cabin crew to work in offices as their excellent customer-facing skills are highly sought after.

Why do cabin crew need to swim?

In the extremely unlikely event of your plane ditching into water, the cabin crew are expected to help swim passengers out to safety